Benefits
The program addresses critical management issues, including:
Understanding the Evolution of Knowledge in Business
· What did first-generation
knowledge projects look likeand why were many abandoned?
· How did projects migrate into
programsand what caused some programs to fall short as well?
· What is the prevailing
knowledge perspectiveand how does it impact business strategy and
competitiveness?
Embedding Knowledge in Key Processes
· Why have online company
repositories proven to be inadequate sources of knowledge?
· How can
organizations
identify key workers and groups for whom knowledge is most critical?
· How can knowledge be embedded
into the jobs of workers in both system-oriented and human-oriented ways?
· What organizational efficiencies do knowledge-empowered workers deliver?
Building Knowledge-Based Products and Services
· How can organizations incorporate knowledge into their products and services?
· How can firms construct
entire portfolios of knowledge-based offerings?
· How does senior management
staff a spectrum of projects ranging from core activities to diverse
innovations?
· How can organizations package
internal knowledge to make it valuable to outsiders?
Assessing Knowledge and Social Capital
· Social norms: What
microlevers of behavior best allow knowledge to be developed and transferred?
· Trust: How does trust develop
among people? What role does trust play in creating cultures that enable
knowledge?
· Networks and communities: Why
are tightly connected networks a place to look for knowledge in organizations?
How can organizations diagnose whether networks are strong, vibrant, enduring,
and functioning effectively? What cultural and behavioral bottlenecks often
existand what technologies can facilitate the sharing of knowledge within
networks?
Linking Knowledge Across Borders
· How can knowledge be managed
efficiently and competitively across the barriers of time, distance, language,
and culture?
· What must organizations do to
become more sensitive and responsive to national differences?
· How do multinational
corporations develop the learning competency to invent and diffuse ideas,
leverage technology and experience, recruit capable people, build competencies,
and link marketing and distribution capabilities around the world?
· What is management's role in
exploiting knowledge, expertise, resources, and markets for competitive
advantage on a global scale?
Managing Learning in Alliances
· What is necessary for synergy
to occur when organizations enter into alliances such as mergers, acquisitions,
or joint ventures?
· What
mechanismsstructurally, cognitively, and strategically must be in place to
ensure that learning takes place?
· What is the role of
management in transferring knowledge based in cultures, systems, and contracts?
· How does that knowledge
become an integral part of new, larger partnerships?
Losing Knowledge
· Why do companies need to
think strategically about the tacit dimension of knowledge?
· How can managers analyze the
loss of knowledge that occurs when people leave for retirement, restructuring,
layoff, and other reasonsthen figure out what to do about it?
· What strategy is necessary to
capture and retain vital knowledge while letting useless, outdated knowledge
walk out the door?
Closing the Knowing-Doing Gap
· How can organizations encourage managers to turn knowledge into action?
· What methods are useful in
overcoming the "it's always been done that way" mentality?
· What can organizations do to
foster creative thinking and behavior?
· How can organizations benchmark performance?
· What types of reward systems
benefit the entire entity and discourage individual power plays?
To know
more about how you can achieve breakthrough results through our insight-packed
and engaging customized workshops please send your queries and requests to: ExecWksp@AnoovaConsulting.Biz.
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